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Common Garage Door FAQs

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Common Garage Door FAQs

Here you can find concise answers to some of the most frequently asked questions regarding automatic garage door systems and their various parts and features. Our experts have over a decade's worth of experience, and we can provide you with very effective advice.

My door won’t close fully. What's wrong?

If your door refuses to close fully, it is probably because a cable got off the drum. In cases like this one, our specialists advise against touching anything, to prevent further issues from being exacerbated. Attempting to repair garage door problems by yourself can be extremely dangerous, and should be left to the care of professional technicians.

How can I know the sensors are working?

Your garage door's photo-electric eyes, or safety sensors, as they are otherwise called, can be tested to make sure they are functioning correctly. Place an object under the door and then use the opener to close it. If your door refuses to move, or starts to close but then reverses, then the sensors have detected the object.

What do I do if my electric garage door isn’t opening?

Our experts suggest that the first thing you should do is check the power source. Your door might not be working because the opener got unplugged or because there’s a power outage. There are a lot of other problems that can cause this scenario, but you should always check the power source first if you notice anything weird.


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